FAQs

How much is shipping ?

Shipping within the metropolitan Melbourne is free.

Regional Victoria shipping is $30

 

How long does it take?

After orders are placed, shipping is within 1-2 days. The hire period begins after boxes are shipped to the nominated address. 

 

Can you request the boxes for a specific date ? 

Yes, call or email the Muve-Box team to arrange specific dates. 

 

What happens if you Damage or lose the boxes?

If there is damage or loss to the boxes the customer is charged $75 per damaged or lost box. 

What happens if you Damage or lose the trolley?

If there is damage or loss to the trolley the customer is liable for damage or loss and will be charged $250 for the trolley. 

 

What are the dimensions of our boxes ? 

Height: 32.5cm

Length: 60cm

Width: 40cm 

 

Can we extend the rental time ? 

Yes, rental extensions are possible provided you contact the Muve- Box team within 48 hour prior to rental period ends. Failure to contact the team will incur fees.